JB FACILITIES MANAGEMENT SERVICES believes in helping its customers as far as possible and has a liberal cancellation policy.
Cancellations will be considered only if the request is made within 7 days of placing the order. However, cancellation may not be entertained if shipping has been initiated.
Cancellation is not accepted for perishable items like flowers or eatables. Refund/replacement is possible if the quality is unsatisfactory.
Report damaged or defective items within 7 days of receipt for assessment and potential refund/replacement.
If the product received differs from expectations, notify customer service within 7 days for resolution.
For products with manufacturer warranties, refer to the manufacturer.
Approved refunds will be processed within 6-8 days.