At JB FACILITIES MANAGEMENT SERVICES, we strive to ensure timely and efficient delivery of all orders.
Orders are processed within 2-3 business days after payment confirmation. Shipping timelines vary based on location and product availability. Estimated delivery dates will be provided at checkout. A tracking number will be provided upon shipping.
Cancellation requests must be made within 7 days of ordering. If the order has been processed or shipped, cancellation may not be possible. Perishable items cannot be canceled but may be refunded if quality is unsatisfactory.
Report damaged or defective items to Customer Service within 7 days of delivery for verification and resolution.
If the received product does not match the description or expectations, contact Customer Service within 7 days for evaluation.
For products with a manufacturer’s warranty, please contact the manufacturer directly for claims or repairs.
Approved refunds will be processed within 6-8 business days and credited to the original payment method.